Up and running in a day, not a month.
We set up your account with you. Connect your channels, invite your team, and start replying from one inbox.
- We set it up with you
- Live in a day
- Web, iPhone and Android
Six steps from sign-up to your first reply
You're never on your own: our team does the setup with you, step by step.
- 1Our team
We create your account
After you book a demo, our team sets up your RynoChat account and sends you a login.
- 2Together
Connect WhatsApp
Link your WhatsApp Business number through Meta's official signup. It takes a few minutes, and you can keep using the WhatsApp Business app on your phone.
- 3Together
Connect Instagram and Facebook
Log in with your Instagram professional account and your Facebook page to bring their messages in too.
- 4You
Invite your team
Add team members, give them roles, and group them into teams such as Sales or Support.
- 5Together
Set your rules
Create routing rules, quick replies and labels, and approve your first WhatsApp message templates.
- 6You
Download the app
Install the RynoChat app on your phone and sign in with the same login.
- Our teamwe do it for you
- Togetherwe do it with you on a call
- Youtakes a couple of minutes
What you'll need
Have these ready for your setup call and you'll be replying to customers the same day.
Book Demo- A WhatsApp Business numberNew or existing, even one already on the WhatsApp Business app, as long as it isn't registered with another WhatsApp Business API provider.
- Your Instagram and Facebook loginsAn Instagram professional account and a Facebook page, if you want those messages in too.
- Your team's email addressesSo we can invite everyone who will reply to customers.
- Your most common questionsPrices, opening hours, delivery: we turn them into quick replies and chatbot answers.
What happens when a customer messages you
From the first “hi” to the follow-up a week later, every step happens in one place. Click a step to see it.
Jenna messages your shop on Instagram, late in the evening.
It appears at the top of your inbox with an Instagram badge, next to your WhatsApp and Messenger chats.
The chatbot answers instantly, even at 9:41 PM, and collects the details your team needs.
Your routing rule sends it to Sales, and only to someone who's online.
Sam replies from the mobile app, adds a note for the team and labels the chat as a new lead.
Next week, she gets your new-arrivals broadcast on WhatsApp, using an approved template.
Good to know before you start
Do I need a new WhatsApp number?
Will I lose my WhatsApp Business app on my phone?
Can I manage more than one business?
Can I connect Instagram and Facebook too?
More questions? See the full FAQ.